Currently, our New Zealand orders are shipped from our Sydney warehouse. If your order exceeds a total value of $270.00, you may be subject to taxes and duties upon arrival into New Zealand. Our online team will email you if your order exceeds this value to confirm if you wish to proceed with the order. We are only able to cancel or ship an order that exceeds this value and we cannot split the invoice or parcel into two shipments.
Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination.
If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. We have no control over these charges and cannot predict what they may be. Bras N Things cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. If you choose to refuse to pay these charges, your parcel may be abandoned, and Bras N Things will not be held responsible for any loss of funds as a result of this occurrence. For more information about your country's custom policies, please contact your local customs office.