To return items to our Sydney warehouse, simply complete the relevant sections of the returns form provided with your delivery and return this along with the item/s and your order confirmation. You can contact our Customer Care Team who can provide you with a copy of the returns form.
Please note: All items returned back to our warehouse will be refunded back to your original payment method. For any exchanges please visit us in store. Any original shipping fees associated with the order and any return fees will not be refunded.
*We recommend that this is sent with tracked postage as Bras N Things cannot be held accountable for any items that may get lost in transit back to us:
Please post your returns back to the following address:
391 Park Rd, Building T
Regents Park Industrial Estate
Off Commercial Drive
Regents Park, NSW, 2143
Once your order has arrived back to our Sydney Distribution Centre, our Returns Team will process the return and refund. Please allow up to 5 business days after the return has been received into the warehouse for this to happen. Our online team will send you an email with the refund details as soon as your return is complete.