To return items from your international order, simply complete the relevant sections of the returns form provided with your delivery and post the items back to us, along with the item(s) you are returning, and your original confirmation email or order details. Items returned to our warehouse will be processed as a refund only. Any original shipping fees and return fees connected to the order will not be refunded.
You can also contact our Customer Care Team for a copy of the returns form.
We recommend using a tracked service to return your items as Bras N Things cannot be held liable for any returns that may get lost in transit back to our warehouse.
Our warehouse team will send you an email as soon as the return and refund is complete. Please allow 5 days after the parcel has been received into our Sydney Warehouse for the process to be complete.
The returns address is:
391 Park Rd, Building T, Unit 1
Regents Park Industrial Estate
Off Commercial Drive
Regents Park, NSW, 2143 Australia