If an item you have received is faulty, please feel free to pop into any of our Bras N Things stores and our Store Team will be able to assist in getting a resolution for you.
If going into a store is not a suitable resolution for you, please feel free to contact our Customer Care Team with the following details:
- An image showing the fault.
- An image showing the front and back of the label (showing the style code and the size)
- A description of the issue.
- Your order number (If purchased online) or the details of when and where the item was purchased.
From there our Customer Care Team will be back in touch with some options in terms of moving forward to get this resolved.