If you have already received a tracking number for your order, it is unfortunately too late to cancel your order. We recommend returning your order to one of our stores for refund or exchange. Alternatively, you can post back to our Sydney Distribution Centre for a refund. *Shipping fees apply and you will not be refunded for any original shipping fees paid. Please see our Returns Policy for further information.
If you have not yet received a tracking number; we may be able to cancel your order. Please note that this is not guaranteed, as this is very dependant on what stage of the picking, packing and dispatch process your order is currently at. Please contact our Customer Care Team with your order details, who can liaise with our Distribution Centre on your behalf.