What if my Afterpay order does not arrive? May 09, 2018 05:18 Simply contact our Customer Care team and they will be more than happy to help locate the whereabouts of your parcel. Related articles An item/s is missing from my order I did not receive an order confirmation email. Where is my order and how do I know if it has been shipped? How can I contact Bras N Things? Comments 0 comments Article is closed for comments.