What if my Afterpay order does not arrive? May 09, 2018 05:18 Simply contact our Customer Care team and they will be more than happy to help locate the whereabouts of your parcel. Related articles How can I contact Bras N Things? Where is my order and how do I know if it has been shipped? Can I return sale items? Can I exchange my item(s) if I paid using Afterpay? How can I track my online order? Comments 0 comments Article is closed for comments.