How to Return?
You can return any items you are not satisfied with by either popping into any Bras N Things USA store in person or by posting them back to us.
To return items to us, please ensure the following is done:
- Complete the relevant sections of the Returns Form provided with your delivery (you can also download the Returns Form here)
- Include your original Confirmation Email
- Complete and print out a pre-paid returns label (you can do this via the DHL webpage here)
Please note: This is for online purchases made in the USA only. All items posted back to the Mission Viejo store will be refunded. For any exchanges, you will need to visit us in store.
Please send your returns to:
The Shops at Mission Viejo
555 The Shops at Mission Viejo
To return items in person, simply head into any Bras N Things store with your original Order Confirmation Email or proof or purchase. Our friendly team can help you with your exchange or refund. Find your closest store here.
How will you be refunded?
Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card (please ensure you have your original Confirmation Email with you). If your order was placed using a Bras N Things Gift Card the refund amount will be put onto a new Bras N Things Gift Card.