There could be a few different reasons why you may not have received your e gift card.
Firstly, any e-gift card purchase over $50 will be placed in a holding stage, where this will be reviewed by our anti-fraud system! Once approved, this will flow through normally and should be delivered to yours or the recipients email address :)
Secondly, you may find that this has disappeared in your inbox so please be sure to check any junk/spam or promotions folder for your e gift card/s as can tend to sneak into that inbox!
Thirdly, you may have made a little hiccup with the recipients email address so be sure to check your order confirmation to see the email is correct and if there has been a mistake - no problems! Shoot us an email or give us a call and we can fix this up for you!
If you find you still have not received this after 2 business days, please get in touch!
Please note: Any e-gift card orders placed over the weekend and/or on a public holiday may not be delivered to your inbox until the following business day!